Refund policy

Billing has not launched, so no payments exist to refund today. This page states the planned approach so there are no surprises when billing goes live.

Policy

Last updated: July 2026.

Product draft

This policy is a product draft prepared ahead of billing launch and is subject to legal review and change before it takes effect.

1. Current state

SessionShot is in beta and billing, checkout, and paid subscriptions are not live. Nothing is charged, so no refunds apply today.

2. When billing launches

The intended principles:

You can cancel future renewals at any time; cancellation stops the next charge rather than triggering an automatic refund of the current period.
Refund requests for the current period are reviewed case-by-case — for example, for extended service failure or accidental duplicate charges.
Refunds may be declined where fair-use limits were abused or the acceptable-use terms were breached.
Final refund terms will be published with the plan terms at billing launch and may vary by jurisdiction where law requires.

3. Related

See pricing for the planned plan structure and the cancellation policy for how ending a plan will work.